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Privacy Policy

Last Updated:  November 2022

1. General Information

1.1 TheStoryOf.io is committed to protecting and respecting your privacy. This Privacy Policy sets out how we, as a data controller, collect, use, process and disclose the personal data (Data) that we collect from you or that you provide to us on our website, www.TheStoryOf.io, as well as our integrations in 3rd party platforms and applications.

2. Information We Collect

2.1 Website

We collect data automatically when you navigate through our site. All other data collected is volunteered by you either through the use of our service or by emailing us as part of a support request or general enquiry.

3. Data Privacy Statement (DPS)

This section clearly states: 

  • What data is stored on each user of the service,

  • Where that data appears 

  • Who may view/process it

 

3.1  What User-Specific Data Does TheStoryOf.io Store?

Our service is currently hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.   See the Wix.com Privacy Policy for further information. 

3.2 Where can your data appear?

The profile data, identified as available for public consumption by you, will be available to any users on the world wide web. These will be known as profiles designated for public consumption or, Designated Profiles.   Your first name, last name and profile image will also appear next to the profiles selected by you for public consumption. 

3.3 Which third parties view/process your data

TheStoryOf.io administration team uses Google WorkSpaces for internal operations. From time to time, a user may correspond with a member of the TheStoryOf.io team for support and other queries.   If a user emails the TheStoryOf.io team, then email data (email, contact information, attachments, etc.) will be stored on Google’s servers within the European Data Region.

 

Applications covered under this data policy;

 

  • Google Calendar

  • Gmail

  • Google Drive

  • Google Chat

  • Google Meet

  • Google Docs

  • Google Forms

  • Google Docs

  • Google Slides


 

TheStoryOf.io use Google ReCAPTCHA, which helps our website prevent spam and block "bots." The program determines whether the user is a natural person or a "bot" to stop "automated software" from weighing down the site.

 

TheStoryOf.io pages include embedded content and products from social media companies, such as Youtube, that helps our website to show the quick demo.


Google is used for the optimisation and personalisation of services. Select Data is shared with Google Analytics through the use of cookies.

 

Note:

You can OptIn / OptOut from cookies we are using anytime by clicking the cookie consent settings on the bottom left of our website. 

 

4. Credit & Payment Card Information

4.1  TheStoryOf.io uses third-party payment processors Stripe Payments to process payments made for products and services via the Website. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards, and your billing information (which is only used by these payment processors for the purpose of performing fraud protection) is encrypted before being communicated to them. Your credit card details are communicated directly from your browser to these payment processors - TheStoryOf.io never sees your total Permanent Account Number (PAN). This means that the payment form is either off-site or displayed in a frame on the payment page. Stripe’s TOS are available here

5. Special Notification For European Union Residents

5.1 Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. Cookies help us to distinguish you from other uses of our website. 

 

5.2 Within your browser settings, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you, so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete all cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.  See below for browser specific instructions;

6. Where do We Store Data

6.1 TheStoryOf.io transfers, processes and stores data about you on servers located in several countries, for example, where we subcontract processing to or share your personal information with third parties (referred to in section 3). Your Personal Information may therefore be transferred to, processed and stored in a country different from your country of residence. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by third parties that are located in a country outside of the EEA and Switzerland. Data that leaves the EEA is still protected under GDPR .  Please see section 5 of the Wix.com privacy policy for further information. 

7. Security

7.1 We are committed to protecting the security of your data. We use various security technologies and procedures to help protect your data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure your privacy is safeguarded at every level of our organisation. We will continue to update policies and implement additional security features as new technologies become available. Where we have given you a password which enables you to access certain parts of our Site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

7.2 Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our Site. Any transmission of data is at your own risk. Once we receive your data, we will use appropriate security measures to seek to prevent unauthorised access or disclosure.

8. Use Of Data (UoD)

8.1 We use the data that we collect about you for the following purposes:

  • To maintain and improve our website, including personalising your online experience and ensuring content is presented in the most effective manner for you;

  • To administer your account;

  • Inform you about products and services that we offer and;

  • To notify you about changes to our services, the website or this Privacy Policy;

  • As part of our efforts to keep the website safe and secure;

  • To administer our website and for internal operations, including troubleshooting, data analysis, research, testing, statistical and survey purposes.

9. Disclosure Of Information

9.1 Business Operations: To carry out certain business functions, such as payment processing or e-mail delivery, we may hire other companies to perform services on our behalf. We may disclose personal information we collect about you to these companies to enable them to perform these services. By way of example, information relating to your order which we have combined with other personal information (as explained above), may be shared with the third-party service providers that assist us in providing our service. 

 

9.2 Law Enforcement, protection of TheStoryOf.io and our customers: We may also disclose personal information in other circumstances as required by law. We also reserve the right to disclose your information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our terms of use, or to protect the rights or property of TheStoryOf.io or others.

10. Changes To This Privacy Policy

10.1 Because things naturally change over time, and we want to ensure our privacy policy accurately reflects our practices and the law, it may be necessary to modify this privacy policy from time to time. We reserve the right to do so in the following manner:

  • For minor changes, such as grammatical fixes, administrative or legal changes, or corrections of inaccurate statements, we will post the changes and, when possible, provide at least three (3) calendar days prior notice.

  • In the event of substantial changes, we will notify all users via email at least three (3) calendar days before the changes take effect.

  • When substantial changes do occur, you will be asked to agree to the Privacy Policy again.

11. TheStoryOf.io Contact Details

11.1  For general queries or support, email: info@thestoryof.io

11.2  For the Data Protection Officer, email: privacy@thestoryof.io

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